Practical information

PRICES

Individual entrance to the museum

Free

Guided tours on request

€ 2.5 per person, from Tuesday to Friday

The price of the scheduled activities will be available in the file for each activity. Visit our agenda.

OPENING TIMES

Tuesday to Saturday

10.00h to 14:00h and 16:00h to 19.00h.

Sundays and public holidays

16 September to 14 June: 11.00 h to 14.00 h.
15 June to 15 September: 11.00 h to 14.00 h and 16:00 to 19:00

Closed on Mondays

The museum will be closed on Mondays.

Closed

1, 6 and 20 January, 12 October and 25 December.
24 and 31 December: 10:00h to 14:00h.

Services

Wifi.

Shop and bookshop: Opening times are the same as the Museum.

Methods of payment: cards and cash.

Baby-changing facility

Wheelchair loan service.

Covid 19 safety measures

The Basque Maritime Museum has taken measures including the reduction of its maximum capacity by 50%, frequent disinfection and sanitisation of the facilities, the establishment of routes to ensure a distance of two metres between each person, plexiglass panels at the ticket office, and hydroalcoholic gel dispensers at various points.

Headphones and all touch-operated items have been removed, and have been replaced with QR codes to download information to personal mobile devices.

The museum has also installed graphic material at the entrance and in common passageways to remind visitors of the regulations, which include mandatory use of masks and a distance of two metres between each person.

Location

Euskal Itsas Museoa - Museo Marítimo Vasco. Kaiko pasealekua, 24 - 20003 Donostia (Gipuzkoa).

How to get there

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Private vehicles

The Basque Maritime Museum is located in San Sebastián's Port, a pedestrian area where no private vehicles are permitted.

The Boulevard and Okendo car parks are nearby, and there is also a pay-to-park facility on Paseo Nuevo.

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Bicycle

The Museum is on the city's bike lane network. There is a bicycle parking facility beside the building.

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Public transport

The museum is a few minutes' walk from the bus stops and taxi ranks on Paseo del Boulevard.

Just for you

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Group

Customised visits inside and outside the Museum.
Activities, benefits and prices.

More info

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Researcher

Study, consult and participate. Make use of our team to complete your task.

Más info

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Family

Come to visit the museum with your family - we have fun activities and resources for both adults and children.

Más info

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Teachers

Our educational offer has activities for all levels of education. If you need something different, we can discuss it.

Más info

Accessibility

As part of our commitment to universal accessibility, we are constantly working to open the museum and its programmes to one and all. Our Accessibility Plan includes the gradual implementation of accessibility measures and a range of visits adapted to users' different needs.

Physical accessibility

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Wheelchair

The museum provides a wheelchair for visitors, and this may be requested at reception.

Access and interior movement

The museum has an entrance ramp outside the building, and the entire building is wheelchair-accessible.

Lift

The building has a lift to floor 1 and 2, with visual and audio floor information. Voice messages can be sent from the lift to the exterior.

Lavatory

The museum has two specially-adapted lavatories on the first floor. One of them has a baby-changing facility.

Visual and audio accessibility

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Lift

The lift beeps at each floor and when the door opens. The lift has a proper level of lighting.

Guide dogs

Guide dogs with blind visitors, service dogs and alarm dogs are welcome to the museum. Bowls of water are available on the ground floor.

Cognitive accessibility

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The museum arranges tours and experiences in accordance with the needs of one and all. For tour options and programmes, visitors are advised to call:  943 43 00 51  and or contact us by e-mail: hezkuntza@itsasmuseoa.eus

Other services

The museum has an accompaniment service for any visitors who wish to make use of it.

Rest areas are available on routes through the museum.

The museum's Accessibility program has been promoted by K6 Gestión Cultural in collaboration with Elkartu(Coordinating Federation of People with Physical Disabilities of Gipuzkoa) and other social entities.

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